Terms and Conditions
By accessing or using this website, you agree to be bound by these terms and conditions
and accept them in full, as they may be modified by sir ganga ram hospital (for purposes
of these terms and conditions the term "sgrh") from time-to-time and posted on this
website.
• SGRH owns the website as well the intellectual property contained thereon including all programs, processes, designs, software, technologies, trademark, trade names, inventions and materials therein and all the services offered by the doctors / physicians or others on the Website.
• You shall not use the content available on the website without the prior written permission of SGRH.
• Applicability: These website terms and condition are applicable to all transactions including online appointment booking, bill payments, advance payment, Refund and Cancellation against services and/or any other transactions through this website or through its hyperlink(s) and authorized third party websites.
Information provided by you:
o We require you to provide us with certain information about yourself when you use the Online Transactions. This information shall include patient’s details and card holder’s name for online payment facility. We may also use this information to ensure that the bill payment process is carried out accurately and efficiently.
o You agree to ensure that any information provided by you shall be complete and accurate. You shall not at any time provide us with information which is false, inaccurate, misleading, obsolete or deceptive. If the information is found false/deceptive/inaccurate/misleading, SGRH holds right to cancel the appointment/ transaction and refund/stop the payment.
o To receive the confirmation alert of the appointment booking, kindly provide your correct contact number and email ID. By providing the said information, you hereby authorise SGRH to contact you via, telephonic calls, SMS and/ or electronic mail, in respect of the appointments booked by you and for providing the information about the services provided by SGRH, to you.
o The consultation time provided is indicative and actual consultation time may vary.
o The appointment slot will be released in case of late arrival of the patient and the patient will be treated as a walk-in patient and consultation should be subject to availability of time with the respective doctor.
o Complete details of ‘New’ patient should be filled accurately and we may also use this information for data analysis and marketing purposes. By accepting these Terms, you expressly permit SGRH to use the data provided by you for the said purpose.
o We track the Internet address of the domains from which people visit us for trend analysis.
o We may use the Internet address to identify any fraudulent transaction.
o If you do not wish to provide us with the required information, kindly click on exit button to exit the appointment booking application.
• SGRH shall not be responsible for any such failed transaction, where the bank account of the user of the WebSite is debited for the transaction amount and the transaction is not completed, for any reason whatsoever. Such user should connect with his/her banker for any such failed transactions and the user of WebSite absolves SGRH of any liability, whatsoever, on this account.
• SGRH uses all reasonable endeavors to ensure the integrity of the online payment facility’s security. Despite our endeavors, breaches of security and confidentiality could occur. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security.
Indemnity :
• You agree and undertake to indemnify and keep indemnified SGRH, the concerned doctor/physician and SGRH Hospitals for any losses, costs, charges and expenses including reasonable attorney fees that the concerned doctor/physician and SGRH may suffer on account of (a)misdiagnosis / faulty judgment /interpretation errors / perception error arising from (i)your failure to provide correct and / or complete clinical information / history about the patient in timely and clinically appropriate manner; or (ii)suppression of material facts; or your failure to provide relevant clinical information about the patient; or (iv) misinterpretation of the advice / prescription / diagnosis by you; or (v) failure to follow doctor’s advice / prescription by you; or (b) incorrect or inaccurate credit / debit card/Bank Account/UPI details provided by you; or (c) using a credit / debit card/UPI/ Bank Account which is not lawfully owned by you; or (d) if you permit a third party to use your password or other means to access your account
Disclaimer :
• SGRH provides the services on “as is” basis and expressly disclaims all representations, warranties or conditions of any kind, either expressed or implied, as to the operations of the website, the information, content, service provided through or in connection with the website.
• In no event shall SGRH be responsible for any third party misuse for the data and for any acts, deeds and circumstances beyond the control of the management of SGRH.
You agree and acknowledge that you are solely responsible for your conduct
Modification of Terms and conditions of service :
• SGRH may at any time, without any prior notification to you, modify these terms and conditions
• Please review the latest version of the terms and conditions before proceeding to avail the service
• If you continue to use the service, it shall be deemed that you agree and abide by the modified terms and conditions
AVAILABILITY :
SGRH operates and controls this WebSite from India and makes no representations that the Information is appropriate for use in any other location across the globe. Information published in this WebSite may contain references to products and services which are available in India and not available in your country. Such references do not imply that SGRH intends to make available such products or services in your country. Users are urged to consult SGRH officials for information regarding the products and services available to you.
INTELLECTUAL PROPERTY RIGHTS
The contents of this WebSite are protected by applicable intellectual property laws of India including without limitation to trademark and copyright laws. Reproduction, retransmission, public and/or commercial use of any or all the material on this WebSite is prohibited. The logos, service marks and trademarks ("IP Marks") displayed on the WebSite are the property of SGRH or have been licensed to SGRH by the relevant owners for use on this WebSite. Nothing on this WebSite should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademarks without our written permission. You are prohibited from using any IP Marks for any purpose without the written permission of SGRH, or the relevant owners thereof.
You may use, display, and print copies of the Information only on your personal computer only for your personal non-commercial purpose and use. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Information available on or through the WebSite for commercial or public purposes, in contravention of the above permitted use.
JURISDICTION AND GOVERNING LAW
The use of this WebSite by any one is subject to its terms and conditions, applicable Indian laws and government notifications, rules, regulations and guidelines issued by the Insurance Regulatory and Development Authority and other regulatory, governmental, and/or statutory bodies. Users of this WebSite agree to submit to the exclusive jurisdiction of courts at the State of Delhi alone in respect hereof.
• SGRH owns the website as well the intellectual property contained thereon including all programs, processes, designs, software, technologies, trademark, trade names, inventions and materials therein and all the services offered by the doctors / physicians or others on the Website.
• You shall not use the content available on the website without the prior written permission of SGRH.
• Applicability: These website terms and condition are applicable to all transactions including online appointment booking, bill payments, advance payment, Refund and Cancellation against services and/or any other transactions through this website or through its hyperlink(s) and authorized third party websites.
Information provided by you:
o We require you to provide us with certain information about yourself when you use the Online Transactions. This information shall include patient’s details and card holder’s name for online payment facility. We may also use this information to ensure that the bill payment process is carried out accurately and efficiently.
o You agree to ensure that any information provided by you shall be complete and accurate. You shall not at any time provide us with information which is false, inaccurate, misleading, obsolete or deceptive. If the information is found false/deceptive/inaccurate/misleading, SGRH holds right to cancel the appointment/ transaction and refund/stop the payment.
o To receive the confirmation alert of the appointment booking, kindly provide your correct contact number and email ID. By providing the said information, you hereby authorise SGRH to contact you via, telephonic calls, SMS and/ or electronic mail, in respect of the appointments booked by you and for providing the information about the services provided by SGRH, to you.
o The consultation time provided is indicative and actual consultation time may vary.
o The appointment slot will be released in case of late arrival of the patient and the patient will be treated as a walk-in patient and consultation should be subject to availability of time with the respective doctor.
o Complete details of ‘New’ patient should be filled accurately and we may also use this information for data analysis and marketing purposes. By accepting these Terms, you expressly permit SGRH to use the data provided by you for the said purpose.
o We track the Internet address of the domains from which people visit us for trend analysis.
o We may use the Internet address to identify any fraudulent transaction.
o If you do not wish to provide us with the required information, kindly click on exit button to exit the appointment booking application.
• SGRH shall not be responsible for any such failed transaction, where the bank account of the user of the WebSite is debited for the transaction amount and the transaction is not completed, for any reason whatsoever. Such user should connect with his/her banker for any such failed transactions and the user of WebSite absolves SGRH of any liability, whatsoever, on this account.
• SGRH uses all reasonable endeavors to ensure the integrity of the online payment facility’s security. Despite our endeavors, breaches of security and confidentiality could occur. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security.
Indemnity :
• You agree and undertake to indemnify and keep indemnified SGRH, the concerned doctor/physician and SGRH Hospitals for any losses, costs, charges and expenses including reasonable attorney fees that the concerned doctor/physician and SGRH may suffer on account of (a)misdiagnosis / faulty judgment /interpretation errors / perception error arising from (i)your failure to provide correct and / or complete clinical information / history about the patient in timely and clinically appropriate manner; or (ii)suppression of material facts; or your failure to provide relevant clinical information about the patient; or (iv) misinterpretation of the advice / prescription / diagnosis by you; or (v) failure to follow doctor’s advice / prescription by you; or (b) incorrect or inaccurate credit / debit card/Bank Account/UPI details provided by you; or (c) using a credit / debit card/UPI/ Bank Account which is not lawfully owned by you; or (d) if you permit a third party to use your password or other means to access your account
Disclaimer :
• SGRH provides the services on “as is” basis and expressly disclaims all representations, warranties or conditions of any kind, either expressed or implied, as to the operations of the website, the information, content, service provided through or in connection with the website.
• In no event shall SGRH be responsible for any third party misuse for the data and for any acts, deeds and circumstances beyond the control of the management of SGRH.
You agree and acknowledge that you are solely responsible for your conduct
Modification of Terms and conditions of service :
• SGRH may at any time, without any prior notification to you, modify these terms and conditions
• Please review the latest version of the terms and conditions before proceeding to avail the service
• If you continue to use the service, it shall be deemed that you agree and abide by the modified terms and conditions
AVAILABILITY :
SGRH operates and controls this WebSite from India and makes no representations that the Information is appropriate for use in any other location across the globe. Information published in this WebSite may contain references to products and services which are available in India and not available in your country. Such references do not imply that SGRH intends to make available such products or services in your country. Users are urged to consult SGRH officials for information regarding the products and services available to you.
INTELLECTUAL PROPERTY RIGHTS
The contents of this WebSite are protected by applicable intellectual property laws of India including without limitation to trademark and copyright laws. Reproduction, retransmission, public and/or commercial use of any or all the material on this WebSite is prohibited. The logos, service marks and trademarks ("IP Marks") displayed on the WebSite are the property of SGRH or have been licensed to SGRH by the relevant owners for use on this WebSite. Nothing on this WebSite should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademarks without our written permission. You are prohibited from using any IP Marks for any purpose without the written permission of SGRH, or the relevant owners thereof.
You may use, display, and print copies of the Information only on your personal computer only for your personal non-commercial purpose and use. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Information available on or through the WebSite for commercial or public purposes, in contravention of the above permitted use.
JURISDICTION AND GOVERNING LAW
The use of this WebSite by any one is subject to its terms and conditions, applicable Indian laws and government notifications, rules, regulations and guidelines issued by the Insurance Regulatory and Development Authority and other regulatory, governmental, and/or statutory bodies. Users of this WebSite agree to submit to the exclusive jurisdiction of courts at the State of Delhi alone in respect hereof.